How it Works

The Process

Step 1

Choose a consult option that best suits your needs.

The program works best if you have access to a smart phone, tablet or computer with good internet connection.  If you have poor internet access, please send us an email and we will work with you to find a solution.

Step 2

Fill in the registration form

Step 3

Once the registration form is completed, you will automatically be taken to our injury questionnaire. Here you will find many questions relating to your condition. These questions enable us to gain a picture of you and your injury. You also have the opportunity to upload any scans or results you may have in this form. This section should take 3-5 minutes to complete.

Step 4

Once we receive your questionnaire you will be assigned to a physio. Your physio will be in contact with you via email. At this point, you will be advised to book a face to face appointment on our online calendar via the provided link. This appointment is so that we can complete our assessment, get some objective measures, answer your questions, and ask any other questions we may have. All face to face meetings will occur in the exercise app that we use. A password and log in details will be provided to you.

Step 5

After the face to face interview, you will be emailed a report detailing your condition and the plan for your recovery. You will also be provided with your exercise program which can be accessed through the exercise app we use.

Step 6

You complete your exercises and check it off in the app. If you have questions as you go there is a messaging facility in the app, so you have ongoing communication with your physio.

If you require further sessions at the conclusion of your package, one week, one month or two month packages are available for purchase.

Step 7

Get back to living life to the full

If at any stage throughout the process we do not think we are the right fit for you, we will help you find someone who is.